Legal

Privacy Policy

Last updated: June 2026

ERP ProcessLab is committed to protecting your privacy. We collect only what we need, use it to help you, and never sell your data to third parties.

1. Who We Are

ERP ProcessLab ("we", "us", "our") operates the website at erpprocesslab.com. We provide digital toolkits, templates, and consulting services for ERP readiness and business process improvement.

Contact: support@erpprocesslab.com

2. What Information We Collect

When you download a toolkit from our website, we ask for:

Full Name — to personalise our communications
Work Email Address — to send you the toolkit and relevant follow-up resources
Company Name — to understand the context of your needs
Phone Number — optional, used only if you request a consultation callback

We also collect standard website analytics data (pages visited, time on site, referring source) through Google Analytics if you have consented. This data is anonymised and aggregated.

3. How We Use Your Information

To deliver the toolkit or resource you requested
To send occasional updates about new toolkits and ERP-related resources
To respond to consulting inquiries you initiate via email
To improve our website and understand which content is most useful

We do not use your information for automated decision-making or profiling.

4. How We Store Your Data

Contact details submitted through our download forms are stored securely. We retain your data for a maximum of 3 years or until you request deletion, whichever comes first.

5. Sharing Your Data

We do not sell, rent, or trade your personal information to any third party. We may share data with:

Google Analytics — anonymised usage data only, to understand website traffic
Email service providers — to deliver communications you have requested

6. Cookies

Our website may use cookies for analytics purposes (Google Analytics). You can disable cookies in your browser settings at any time. Disabling cookies will not affect your ability to download toolkits.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data ("right to be forgotten")
Unsubscribe from communications at any time

To exercise any of these rights, email us at support@erpprocesslab.com. We will respond within 30 days.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this privacy policy from time to time. The "last updated" date at the top of this page reflects the most recent revision. Continued use of the website after changes constitutes acceptance of the updated policy.

10. Contact

For any questions about this Privacy Policy, contact us at:
support@erpprocesslab.com